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White listing? 
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Joined: Sun Aug 06, 2017 5:11 pm
Posts: 2
Is it possible to whitelist sites that are blocked by the web filter? We've been running into some troublesome false positives that prevent us from accessing sites that really shouldn't be blocked.


Sun Aug 06, 2017 5:14 pm
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Joined: Wed Feb 27, 2013 5:54 pm
Posts: 82
Chinaowensfam wrote:
Is it possible to whitelist sites that are blocked by the web filter? We've been running into some troublesome false positives that prevent us from accessing sites that really shouldn't be blocked.


Sorry there is no way to do that the URL filter only allows you to add URLs that you want to block and there is no way to create a white list. If the unit is blocking sites that are not added to the list then it needs to be troubleshooted so please contact our tech support line at 888-573-8820 so that we can assist you.


Mon Aug 07, 2017 7:56 am
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Joined: Sun Aug 06, 2017 5:11 pm
Posts: 2
OK, will do. Do you know if that feature is on the roadmap for a future firmware release?


Tue Aug 08, 2017 8:06 am
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Joined: Wed Feb 27, 2013 5:54 pm
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Chinaowensfam wrote:
OK, will do. Do you know if that feature is on the roadmap for a future firmware release?


Sorry but I do not have that information but most likely not at this time.


Wed Aug 09, 2017 7:58 am
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